Frequently asked questions
Everything you need to know before you shop.
How do you pick what's trending?
We track demand signals across social platforms, marketplaces, and search trends, then vet each product for quality and price before it goes on the site.
How long will my order take to arrive?
Orders are processed within 1–3 business days and typically arrive within 7–14 business days. See our Shipping & Returns page for full details.
Can I change or cancel my order?
Contact us as soon as possible if you need to make changes. We can only accommodate changes before an order has shipped.
Do you offer international shipping?
At this time we ship within Canada and the United States only. We're working on expanding to more countries soon.
How do I contact customer support?
Reach our team any time through our Contact page, or by email.
Do you restock sold-out items?
Sometimes. Since our catalog rotates with what's trending, some items are limited runs and won't come back. Sign up for our newsletter to catch restocks and new drops.