Shipping & returns
Free shipping on Canada & US orders $60+.
1–3 day processing
Orders ship fast from our fulfillment partners.
7–14 day delivery
Tracking sent by email as soon as it ships.
30-day returns
Unused items in original packaging.
Returns & exchanges
Not feeling a product? You can request a return or exchange within 30 days of delivery, provided the item is unused and in its original packaging. To start a return, contact us at lotusveilca@gmail.com with your order number.
Damaged or incorrect items
If your order arrives damaged or incorrect, reach out within 7 days of delivery so we can make it right.